Service numbers

Service:

Dear Installer,

For urgent technical problems, please contact our service hotline: 051.54.12.31

For service purposes, as a professional installer you can also contact the following companies directly:

_{*RMAs can only be filled in and approved when products are bought at GPC Europe or GPC Netherlands}

Company	Contact	Email
SMA Service	+32 (0)15 28 67 30	[email protected] [email protected]
Ginlong - Solis	+31.850.48.13.00	BE: [email protected] NL: [email protected] DE: [email protected] Fill in RMA form*
Enstall (ESDEC, Blubase, Sunfer)	+31 (0)85 162 22 22	[email protected] [email protected]
Sigenergy	+31.687.12.79.14	[email protected] RMA sign up: 1. Customer creates ticket via user account to installer 2. Installer must then create ticket with all system info and issues in installer portal 3. Inform supplier of issue & site name to follow up together 4. Sigen approves this if it is effectively necessary to replace the defective part 5. Sigen lets all info regarding replacement, reimbursement and return know to relevant contact person
Enphase	+33 474 98 40 42 Vanuit BE: +32 (0)25 88 54 69 Vanuit NL: +31 (0)202 41 05 98	[email protected]
Goodwe	+32 (0)38 08 71 67	[email protected]
Huawei	Europa: 0080033888888	[email protected]
SolarEdge	Belgium: 0800 766 33 Netherlands: +31 800 02 21 089 Germany: +49 89 454 597 30 France: +33 (0) 800 917 410 Italy: 800 784 824 United Kingdom: 0800 028 1183 Rest of World: 972 73 240 311 8	[email protected]
Sungrow	Benelux: +31 (0) 853 01 82 34 France: +33 (0) 437 58 45 75	[email protected] [email protected] [email protected]
Duracell	Benelux: +32 (0)33 03 37 61 Spain: +34 (0)69 78 97 253	[email protected] [email protected]
LG Energy Solution	Europe (excl. IT): +49 (0) 6196 5179 660 Italy: +39 02 8239 7609	EU: [email protected] IT: [email protected]
BYD --> EFT-Systems	+49 9352 8523999 +44 2037 695998 (UK) +34 9106 02267 (ES) +39 0287 3683 (IT)	[email protected]
FoxESS		[email protected]
Pylontech		Fill in RMA form*
Ariston	East & West Flanders: +32 (0)475.47.47.89 Limburg: +32 (0)492.14.53.29 Antwerp & Brabant: +32 (0)492.18.17.03 Wallonia: +32 (0)493.09.60.92
LG Electronics (solar panels)		[email protected] Warranty document

Do you have panels intended for recycling? Then fill out the following form and bring them in to us after approval.

Old panel recycling